Phantom Cloud / personas
Lilian, your SDR.
Books your meetings. Drafts your outbound. Never lets a lead go cold.
Day one
Lilian's first hour.
Reads every DM in your customer and prospect channels.
Catches the leads who replied but did not book.
Pulls calendar invites and meetings from the last 14 days.
Knows who you already talk to and what got accepted.
Drafts up to 5 follow-ups.
Each one references the actual conversation, not a template.
Asks before any send goes out.
Approve, edit, or skip each draft.
Connected to
Lilian's toolbelt.
Slack
ConnectedGoogle Calendar
Optional, sharpens her draftsLilian works the moment Slack is granted. Adding Calendar lifts her draft quality.
In Slack
What Lilian's first DM looks like.
Slack DM
Lilian
Lilian here.
Lilian
I read your DMs in #leads and #demo-requests, plus the calendar from the last 14 days. 6 of your warmest accounts have not booked yet. 2 of them replied to your last email but did not pick a time.
Lilian
I drafted 4 follow-ups, ranked by how warm the lead is. Send / Edit / Skip each. I will hold off on the rest until you weigh in.
Draft
Re-engage warm lead who replied but did not book
- To
- Avery Chen, Director of Eng at Mantle
- Subject
- Re: Phantom touch-base
Hi Avery, Picking up on your Tuesday note. The thing you flagged about webhook backoff is exactly what we are about to ship. Phantom now handles 503s with a jittered backoff and surfaces the failure in the dashboard. Want me to send the spec your way before EOW, or grab 15 minutes Friday morning? Either works. - Cheema
Draft
Cold outbound on a fresh ICP fit
- To
- Sam Patel, VP Eng at Filament
- Subject
- Webhook reliability for Filament's payments stack
Hi Sam, Saw your engineering blog post yesterday about the Filament payments rewrite. Webhook reliability is the one thing that keeps coming up in payments-engineering DMs we are seeing. We built Phantom to be the on-call engineer for that exact failure mode. It watches webhook health, reroutes the queue when 503s spike, and DMs the on-call human only when something is genuinely stuck. Would a 15-minute walkthrough next week be useful? Happy to send a 2-minute screen recording instead if that is faster. - Cheema
Draft
Calendar follow-up for a missed meeting reschedule
- To
- Dana Reyes, CTO at Loomwave
- Subject
- Quick reschedule for our Wednesday
Hi Dana, Looks like Wednesday's slot did not stick. I have Thursday 11am Pacific or Friday 9am Pacific open. Either work? - Cheema
What slips past you that Lilian catches.
The receipts.
- The lead who replied yesterday but you forgot to book.
- The calendar invite that got accepted but never had a follow-up scheduled.
- The contact who attended a meeting last week and went silent.
- The cold list you said you would write to soon three weeks ago.
- The sequence draft you started, parked in your drafts folder, and never sent.
Hire Lilian in 30 seconds.
Bring your provider key. Connect Slack. Pick Lilian. She is in your DMs by the time you finish naming her.
Lilian needs Slack DMs. Calendar makes her sharper.